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MicroSystem Support: keeping mission‑critical legacy systems running

Many organisations rely on legacy hardware and software for core business functions. These systems have been heavily invested in and are proven for stability and performance, but are often beyond vendor support. Replacing or migrating them can be costly, risky, and disruptive. Microsystem Support (MSS) specialises in making that risk manageable by keeping those assets reliable, secure and cost‑effective.

Why legacy system support matters

Legacy systems often underpin mission‑critical processes and hold essential customer data. They persist because they work: stability, performance and bespoke integrations make them hard to replace, but vendor retirement and technology change creates skills gaps, spare‑parts shortages, and increased failure risk. Without specialist support, businesses face downtime, data access problems and expensive emergency replacements. These are risks that directly affect revenue, compliance and reputation.

How MSS helps customers

  • Deep specialist expertise: 20+ years supporting Alpha, Sun and VAX platforms and legacy OSes such asOpenVMS, VMS, Solaris and Tru64 UNIX.
  • Hardware lifecycle support: maintenance, spares sourcing and repairs for AlphaServers, SPARC/Sunfamilies and VAX lines so equipment continues to operate beyond vendor lifecycles.
  • Software and OS support: troubleshooting, patching guidance and compatibility assistance for legacy operating environments that underpin critical applications.
  • HPE AI Private Cloud: HPE’s AI-native solutions are designed to integrate with legacy systems.
  • Fully managed services & monitoring: 24/7 monitoring, incident response and outsourced operations to deliver continuity without requiring in‑house niche specialists. We reduce cost and staffing risks.
  • Tailored engagement: consultancy, day‑to‑day maintenance, or full outsourcing depending on your risk profile, budget, and migration timeline.

Customer outcomes

  • Reduced operational risk for mission‑critical processes.
  • Extended service life of proven infrastructure while planning migrations on your terms.
  • HPE AI Private Cloud systems enables organisations to enhance their existing infrastructure while adopting new AI capabilities.
  • Predictable support costs versus expensive, disruptive replacements.
  • Access to engineers experienced with the exact models you run (AlphaStation/AlphaServer families, SunFire/SPARC systems, the VAX range).

If your business depends on legacy systems but can’t afford downtime or risky migrations, MSS provides pragmatic, specialist support to protect operations and maximise return on existing assets.

National Coverage

  • 24 X 7 Support
  • Nationwide Distribution Centre
  • UK Based Call Centre