Thanks to todays increasingly complex technology, unpredictable workloads and business change, high management costs and regulatory demands, looking after infrastructure can be a major headache for IT departments.
The results with MSS are undeniable: profitability, flexibility and competitiveness.
Why you can rely on MSS for your Infrastructure Management
- IT Infrastructure Review
- Summary of servers, switching, routing and security including high level schematics plus detailed documentation of existing configurations and recommendations to meet industry best practices.
- Service Desk
- ITIL based remote and telephone support for all issues with a 24/7 service available
- Guaranteed remote and on site response times
- Equipment warranty management and third party liaison & management
- Real-Time Monitoring
- Network, Server Hardware, Operating System & Application monitoring
- Backup monitoring
- Server OS, Application, AV and Firewall updates
- Scheduled Engineering
- Regular system administration, maintenance and general tasks
- Resource Consistency
- Day rate discounts
- Support & Consultancy
- Access to field engineers, product specialists, senior network architects, security experts, project managers, business technology consultants and strategic planning.
- Technology Strategy
- Working with you to deliver an IT strategy that meets the needs of your business as it grows and changes.
For further information please call 01454 2750 040 or email: